Training, Team Building. & Presentations

Connecting with your customer through relationship building

 

 

 

 

Training and Development from Line to Leadership:

Training is created to strengthen an evolving culture, support change management and to incorporate roles and responsibilities related to performance management, customer service, and relationship building. It’s all about skills, behaviors, measures, and sustainability. Linked with an organization’s mission and business objectives, our instructional design work encompasses:

  • Needs analysis

  • Design of curriculum

  • Development

  • Implementation

  • Evaluation

And:

  • Integration and coordination across multiple lines of business units

  • Skills-based modules

  • Leader’s guides and participant’s workbooks

  • Train-the-trainer

  • Program goals and objectives

  • Personal action plans

  • Facilitation and coaching

For examples of “popular” topics for training, team building workshops, and keynote presentations click here.   

Sales Force Training:

  • Advanced Profiling

  • Relationship Building

  • Customer Experience

  • Effective Communication

  • Developing Your Centers of Influence

  • Networking & Sales

Management Training:

  • Managing for Optimum Performance

  • Customized and Integrated Pertaining to your Culture's Mission

  • Peak Performance Coaching & Accountability

  • Fundamentals of Management: 9 units of 3-hour modules (homework assigned)

  • Team Building

  • Effective Communication

  • Time / Stress Management

Leadership & Executive Sessions:

  • Turning Your Strategy into Performance

  • Customized and Integrated Pertaining to your Culture's Mission

  • Defining Roles and Responsibilities

  • Creating Cross-Functional Teams

  • Mentoring & Succession Planning

  • Effective CommunicationTime / Stress Management


Training Tools - Motivational Tools

Presentation/Training Topics

A Disney Institute Provider!

 

 

 

trainingengagementsurveyculture developmentbiofeedback testimonials